Department Managers & Administration

​​​​​​​Nursing Home Administrator – Donald J. Alexander

Don started as the Nursing Home Administrator on August 1, 2014. He comes to NRCC with 18 years of experience in long term care. Don is responsible for the overall operations of the center.
He began his career in long term care after serving 22 years in the Air Force where he earned his Master’s Degree in Health Administration. He managed centers in Texas, Montana and Minnesota.
Don and his wife Elaine have 5 children and 7 grandchildren and love living in a small town.


Business Office Manager - Susan Reyerson
Susan started as the Business Office Manager on January 2, 2013. Susan comes to NRCC with 18 years of experience in long term care. She works on payroll, Medicare, Medical Assistance, as well as other insurances. Susan runs every aspect of the Business Office, including accounts receivable for the entire facility. Please stop in and introduce yourself!


Social Services Director - Penni Mueller
Penni began her career in the Nursing Home industry as a Certified Nursing Assistant right after high school, working 10 years in Albert Lea while going to Austin Community College and Mankato State University.
She graduated in 1991 with a Bachelor’s Degree in Social Work. Penni then worked in Owatonna for 14 years in many capacities, Activity/Social Services Assistant, TMA, and Director of Social Services. She started at the NRCC in May of 2005.
Penni had always thought it would be a great place to work and now calls this area home. Her children attend the New Richland School District and she enjoys being able to work in the same area her children go to school in.


Activities Director - Kathy Flor
Kathy has been at New Richland Care Center for 30 years. She was hired at NRCC in November of 1980 as a CNA and worked both the evening and day shift full time. In 1989 Kathy began working in the Activities department and in 2003 became the Activities Director. Kathy is a member of S.W.A.P. (State Wide Activity Professionals) and RAPA (Regional Activity Professional Association).


Environmental Services Director - Brad Malcolm
Brad came to the New Richland Care Center in December of 2009. He has several years of experience in industrial maintenance as well as specifically Care Center maintenance. Brad enjoys interacting with the residents and finds pride in being able to help provide our residents with a safe and comfortable environment.



 Director of Nursing - Sandra Nelson




Culinary Director – Lana Purdie
Lana began working in the culinary department as an assistant/cook at NRCC in April of 2012. She was promoted to the Culinary Director on September 11, 2014.
Lana is currently enrolled in the CDM/CFPP program through the University of North Dakota to earn her Certified Dietary Manager Certificate.
She lives in New Richland with her husband Dave and her three children.



Human Resources/Assistant To Business Office Manager – Tammy Busho
Tammy started working for the New Richland Care Center September 2015. She lives in Geneva with her husband Jeff. They have four kids Spencer, Logan, Madison and Macoy. 
Tammy is truly enjoying working here at the Care Center and with the residents. She has said that this job is a combination of all her jobs that she has had in her life and hopes this is the last job she every has before retirement. 
Working at the Care Center is a privelage and taking care of the residents is a joy! She loves the staff and appreciates all the hard work it takes to make this facility great!


Nurse Staffing / Medical Records – Lavonne Krueger

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