Susan started as the Business Office Manager on January 2, 2013. Susan comes to NRCC with 18 years of experience in long term care. She works on payroll, Medicare, Medical Assistance, as well as other insurances. Susan runs every aspect of the Business Office, including accounts receivable for the entire facility. Please stop in and introduce yourself!
Penni Mueller – Social Services
Penni began her career in the Nursing Home industry as a Certified Nursing Assistant right after high school, working 10 years in Albert Lea while going to Austin Community College and Mankato State University.
She graduated in 1991 with a Bachelor’s Degree in Social Work. Penni then worked in Owatonna for 14 years in many capacities, Activity/Social Services Assistant, TMA, and Director of Social Services. She started at the NRCC in May of 2005.
Penni had always thought it would be a great place to work and now calls this area home. Her children attend the New Richland School District and she enjoys being able to work in the same area her children go to school in.
Kathy Flor – Activities Director
Kathy was hired at NRCC in November of 1980 as a Certified Nursing Assistant and worked both the evening and day shift full-time. In 1989 Kathy began working in the Activities Department as an Assistant. Then in 2003 she became the Activities Director and has stayed in that position.
Kathy is a member of S.W.A.P. (State Wide Activity Professionals) and R.A.P.A. (Regional Activity Professional Association). She thoroughly enjoys working with the residents and their families.
Tammy Busho – Human Resources Manager
Tammy started working for the New Richland Care Center September 2015. She lives in Geneva with her husband Jeff. They have four kids Spencer, Logan, Madison and Macoy.
Tammy is truly enjoying working here at the Care Center and with the residents. She has said that this job is a combination of all her jobs that she has had in her life and hopes this is the last job she every has before retirement.
Working at the Care Center is a privelage and taking care of the residents is a joy! She loves the staff and appreciates all the hard work it takes to make this facility great!
Kyle Parr - Nurse Manager for the 100 Hall
Kyle began working for NRCC in September 2017. He was originally hired as the Dayshift Charge Nurse, and was soon promoted to RN Nurse Manager. A unique piece of information related to his work history is that he graduated from MSU-Mankato with a Bachelors Degree in Law Enforcement and had a successful career as a Police Officer in Owatonna. He felt the calling to transition to direct patient care and pursued his RN Degree. He has previous experience in other long term care facilities, but feels that the NRCC is simply the best! He loves the community involvement and small town feel of New Richland. Kyle is always willing to assist residents’ and their families and encourages you to allow him to help. Please stop in and introduce yourself to him.
Paul Reyerson – Maintenance Director
Brad Hartin – Culinary Director
Brad Hartin started his new position as Culinary Director on October 16th, he comes here with thirty years of experience in the Food Service industry working in Management, Product Development and Training with Perkins Family Restaurants and Wendy’s. Brad lives in Albert Lea and has been there for the past 18 years. My interests include outdoor activities and spending time with my Grandchildren. I will be enrolling at the University of North Dakota in the Certified Dietary Manager program this winter. I am excited to part of the New Richland Care Center Team.
Tammy Krueger - Nurse Manager
Information Coming Soon.
Lavonne Krueger – Staffing Coordinator/Medical Records
Lavonne is our Staff Coordinator and Medical Records Manager. She has worked in Nursing Homes for 26 years. She has had many different jobs including C.N.A., Front Desk Housekeeping, and Health Unit Coordinator. She is responsible the interviewing and hiring for all positions in our Nursing Department and manages the schedule for this department as well. Plus, keeps track of all the medical records for our residents. In her spare time she enjoys the Minnesota Vikings Games and spending time with her family. Lavonne and her husband have 4 grandchildren and 4 daughters.
Gloria Steele – MDS Coordinator
Hello, my name is Gloria Steele and I am the new RN-MDS Coordinator for NRCC. I received my RN degree in 2001 from Riverland Community College in Austin, MN. I have worded in long term care for the past 15 years. My husband Scott and I have been married for the last 5 years. In my spare time I enjoy cooking and trying out new recipes. It makes me very happy to be working for the residents at NRCC.